onepardOnepard, refreshed
A new bottom chat box, faster replies, page awareness and one account for multiple businesses, with a refreshed chat and dashboard.
Ask a question, right at the bottom
Customers can type straight into a chat box at the bottom of your website. Replies appear in floating bubbles above it, with the website softly blurred behind them. Close the conversation and return to the page without losing your draft.
Faster replies
Answers start appearing as they’re written, so customers can begin reading straight away. Helpful answers, photos, options and follow-up questions stay together in the same conversation.
Page-aware replies
‘Does this one come with a vase?’ Onepard can use the page a customer is viewing to understand what they mean. They can still ask about your business as a whole in the same conversation.
Help customers choose, with photos
Show relevant options with photos, prices and useful details from your website. Customers can compare them or open the page to learn more.
One account. Multiple businesses.
Manage your businesses from one account. Switch between them in the dashboard, with separate information, enquiries, plans and usage for each.
Also improved
Clearer website reading and checks
See which pages have been read and when they were checked. Onepard reads key information first and checks website changes in the background. Updates aren’t instant.
Enquiries that keep the context
Customers can check and edit their request before sending. You receive an email and can read the request with its conversation in your dashboard.